It may be helpful to try the Frequently Asked Questions to find the solution to your query, quick and easy.
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Please note:
Script Installations - We do offer but are in no way obliged to help with script installations. We will do our best to install most scripts for you, free of charge, if requested. You may also ask for our help or advice, in which case a member of staff may be able to help. If they are not, we are not obliged to investigate further on your behalf. Any scripts listed in the Fantastico auto-installation area must be auto-installed before asking for our help in the case of errors. You will be directed to try the auto-install otherwise.
Customer Support
We aim to guide and support all our clients to the highest standard, and we are successful as we are able to offer sincere and varied support at most times of the day. We aim to have a member of staff online at any time of the day, and these can be contacted for a variety of issues. They will be willing to help you in anyway that they can. Instant Messenger contacts can be made available upon request. Unfortunately the helpdesk is currently unavailable - emails sent to the addresses below will be answered within 24 hours
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billing@ataraxy.com support@ataraxy.com |
for current customers with billing questions. for customers with support issues, and new customers looking to join us. |
